Dear Customers,

We are currently experiencing some issues with the web server where your hosting account is located. Our system administrators are working closely with our data center technicians to resolve the problem as quickly as possible. However, this problem may cause issues with website accessibility.

Start Time: 09:19 AM UTC / 01:19 AM PST
End Time: 09:30 AM UTC / 01:30 AM PST

We apologise for the inconveniences that this issue may cause to you.

Thank you for your patience and understanding.

Best Regards,
Support Staff

Update: This problem is now solved.

Dear Customers,

Currently, we are experiencing some problems with one of the hard drives on the server where your account is located.We are working on solving this issue as soon as possible but please keep in mind that after booting the server we'll have to perform a file system check, which will result in several hours of downtime. This check is necessary in order to prevent any eventual data loss on the server.

We can not provide an Estimated Time Allocation (ETA) but will keep this news updated as the situation develops.

We apologize for the inconveniences that this issue may cause to you.

Thank you for your patience and understanding.

Start Time: 7.10 AM GMT
End Time: 8.40 AM GMT

Best Regards,
Support Staff

Update: This problem is now solved.

Dear Customers,

Our Data Centre in London is experiencing a temporary outage. The Data Centre Staff is currently investigating issues which are directly impacting our servers. They should provide us with a further update with more information within the next 60 minutes. Our system administrators are onsite as well, working with the data centre technicians to fix the problem as quickly as possible.

We cannot provide an Estimated Time Allocation (ETA) but you can check for updates here on http://www.properstatus.com/

Update: Our data centre staff has identified the faulty device at the Maidenhead facility causing the network instability and they are preparing a replacement for installation. We will provide another update within 30 minutes.

Update 2: Data centre staff have replaced the faulty device. Unfortunately the network instability still continues and there could be some timeouts noticed. We will post an update once we have further news.

Update 3:Trouble has been resolved half an hour ago and services are now operational as they should.

We apologize for the inconveniences that this issue may have caused to you.

Thank you for your patience and understanding.

Best Regards,
Support Staff

Dear Customers,

Currently, we are experiencing some problems with one of the hard drives on the server where your account is located. We are working on solving this as soon as possible but please keep in mind that after booting the server we'll have to perform a file system check, which will result in several hours of downtime. This check is necessary in order to prevent any eventual data loss on the server.

We can not provide an Estimated Time Allocation (ETA) but will keep this news updated as the situation develops.

We apologise for the inconveniences that this issue may cause to you.

Thank you for your patience and understanding.

Start Time: 11.30 AM GMT
End Time: 2.00 PM GMT

Best Regards,
Support Staff

Update: This problem is now solved.