Possible Network Timeout (Solved)

Dear Customers,

Our Network Engineers are working on replacing network cables between servers in order to ensure better stability and performance of them in one of our racks.

It is possible there will be one-minute time-out periods during the maintenance procedures.

We expect for the maintenance to last 4 hours. After that, all services will become operational as usual.

Start time: 16:10 UTC / 10:10 CST
End time: 20:00 UTC / 14:00 CST

We apologise for the inconveniences that this issue may cause you.

Thank you for your patience and understanding.

Best Regards,
Support Staff

Update: This problem has been solved now.

Possible Network Outage (Solved)

Dear Customers,

We would like to inform you about an upcoming maintenance in our network switches scheduled to take place on Monday 20th of January 2014.

It is possible you may experience network connectivity problems. The expected service interruptions should last 30 minutes

We can assure you that all procedures will be performed with minimum downtime. Also, no action will be required on your end while the maintenance is taking place.

We apologise for the inconveniences that this issue may cause you.

Thank you for your patience and understanding.

Best Regards,
Support Staff

Update: This problem has been solved now.

Server maintenance (Solved)

Dear Customers,

 

An unexpected maintenance will cause connectivity issues with the websites, located on the US Data Center.

The maintenance should take no more than 10 minutes.

 

We apologise for the inconveniences that this issue may cause you.

Thank you for your patience and understanding.

Best Regards,
Support Staff

Update: This problem has been solved now.

Network Outage (Solved)

Dear Customers,

We are currently experiencing a network outage affecting all servers located in the UK data centre. All web services including web content and emails will be unavailable until the matter is solved.

Our system administrators are working closely with our data centre technicians to solve the problem as quickly as possible.

We apologise for the inconveniences that this issue may cause you.

Thank you for your patience and understanding.

Best Regards,
Support Staff

Update: This problem has been solved now.

Server issue (Solved)

Dear Customers,

We are currently experiencing a connectivity issue to our US Data centre. All services related to this Data Center are temporarily not accessible.

Our system administrators are working closely with our data centre technicians to solve the problem as quickly as possible.

Start Time: 3:15 AM UTC

We apologise for the inconveniences that this issue may cause you.

Thank you for your patience and understanding.

Best Regards,
Support Staff

Update: This problem has been solved now.

US Data Centre issues (Solved)

Dear Customers,

We are currently experiencing a connectivity issue to our US Data centre. All services related to this Data Center are temporarily not accessible. Our system administrators are working closely with our data centre technicians to solve the problem as quickly as possible.

Start Time: 12:15 PM UTC / 6:15 PM CST
End Time: 2:40 AM UTC / 8:40 PM CST

We apologise for the inconveniences that this issue may cause you.

Thank you for your patience and understanding.

Best Regards,
Support Staff

Update: This problem has been solved now.

You might like

  • AUD $71.83 each Basic plan
  • AUD $63.01 each Semi-Dedicated 1
  • AUD $31.51 each Base VPS