Service Guarantees
Because we want you to succeed, we are committed to guarantee our web hosting services will deliver an online experience that is trouble free and secure.
The following list is a part of the guiding principles for our everyday operations in dealing with our clients:
99% Service Uptime Guarantee
Daily Data Back-up
Online Documentation
24/7 Customer Support
1-Hour Support Response Time
30 Day Money Back Guarantee
No Set-up Fee
Instant Account Activation
Multi-lingual Control Panel
Site Management Tools
Full-featured E-mail Services
Website Statistics
We also believe there is still some room for improving our services as we keep growing and we welcome all your comments and suggestions through your Control Panel.
Stay tuned for our new developments by following our product news feed. To check the proper functioning of our servers please follow our server status updates and visit our monitoring information website: www.properstatus.com.