Uk.Cloudlogin.Co network failure (Solved)
- Details
- Created on Saturday, 10 August 2013 19:17 10 August 2013
Dear Customers,
We are currently experiencing technical issues, related to network outages with one of our servers - Uk.CloudLogin.Co.
Our administrators are already working on solving the issue, and we expect to find a solution shortly.
Thank you for your understanding.
Start time: 9.15 AM GMT
End Time: 10.30 AM GMT
Best Regards,
Support Staff
Update: This problem is now solved.
Mail server RAID repair procedure (Solved)
- Details
- Created on Friday, 09 August 2013 19:17 09 August 2013
Dear Customers,
A problem with one of our mail servers required a reboot to be performed which was followed by a RAID repair procedure which will take some time to complete. During this period an interruption of the mail services of e-mails served by this machine may occur.
We apologize for the inconvenience caused and we thank you for the understanding in this matter.
We can not provide an Estimated Time Allocation (ETA) but will keep this news updated as the situation develops.
Start Time: 10:00 UTC / 05:00 CDT
End Time: 11:57 UTC / 06:57 CDT
Best Regards,
Support Staff
Update: This problem is now solved.
Mail Server Outage (Solved)
- Details
- Created on Saturday, 03 August 2013 19:17 03 August 2013
Dear Customers,
We are currently experiencing some problems with the mail server that is handling the emails for your hosting account.
To be able to get this solved as fast as possible we have temporary disabled the mail service, including POP3, IMAP and SMTP access.
Start time: 1:03 (UTC) / 8:03 (CDT)
End time: 1:50 (UTC) / 8:50 (CDT)
Best Regards,
Support Staff
Update: This problem is now solved.
uk.cloudlogin.co storage Issue (Solved)
- Details
- Created on Tuesday, 30 July 2013 19:17 30 July 2013
Dear Customers,
Currently, we are experiencing some problems with one of the hard drives on the uk.cloudlogin.co server on our UK Data Center.
We are working on solving this as soon as possible but keep in mind that after booting the server we'll have to perform a file system check, which will result in several hours of downtime. This check is necessary in order to prevent any eventual data loss on the server.
We can not provide an Estimated Time Allocation (ETA) but will keep this news updated as the situation develops.
Start Time: 17:22 GMT
End Time: 21:42 GMT
We apologize for the inconveniences that this issue may cause to you.
Thank you for your patience and understanding regarding this matter.
Best Regards,
Support Staff
Update: This problem is now solved.
UK.CloudLogin.co HDD unscheduled maintenance (Solved)
- Details
- Created on Tuesday, 30 July 2013 19:16 30 July 2013
Dear Customers,
Currently, we are experiencing problems with one of the hard drives on the server where your account is located.
We are working on solving this as soon as possible but please keep in mind that after booting the server we'll have to perform a file system check, which will result in several hours of downtime. This check is necessary in order to prevent any eventual data loss on the server.
We can not provide an Estimated Time Allocation (ETA) but will keep this news updated as the situation develops.
We apologize for the inconveniences that this issue may cause to you.
Thank you for your patience and understanding.
Best Regards,
Support Staff
Update: This problem is now solved.
Mail Server Outage (Solved)
- Details
- Created on Wednesday, 24 July 2013 19:17 24 July 2013
Dear Customers,
We are currently experiencing a problem with the mail server which is handling the emails for your hosting account.
To be able to get this solved as fast as possible we have temporary disabled the mail service, including POP3, IMAP and SMTP access.
Start Time: 15:00 CDT/ 20:00 UTC
End Time: 18:30 CDT/ 23:30 UTC
Update: 16:00 CDT/ 21:00 UTC - Email services are operational already. There is still a problem with one of our MX servers, while the rest will handle the email traffic.
There could be only a slight delay noticed in messages' delivery while this problem is being solved completely.
We apologize for the inconveniences that this issue may cause to you.
Thank you for your patience and understanding.
Best Regards,
Support Staff
Update: This problem is now solved.
