USA OpenVZ VPS Servers - Hard Drive Failure. (Solved)
- Details
- Created on Wednesday, 17 July 2013 19:17 17 July 2013
Dear Customers,
We regret to inform you that we are currently experiencing problems with the USA OpenVZ VPS Servers Hardware node related to one of the RAID Disk massives.
Our administrators are currently working on replacing and rebuilding the RAID, which is a lengthy process though.
Please note that there will be no Data loss.
Update: The issue has been solved by our System Administrators and they are now gradually restoring the affected Virtual Private Servers. The process of restoring all Virtual Private Servers will be completed within the next 24 hours.
Thank you for your patience and understanding regarding this matter.
Best Regards,
Support Staff
SupremeCenter12.co.uk - Unscheduled Maintenance for HDD Repair (Resolved)
- Details
- Created on Monday, 15 July 2013 19:17 15 July 2013
Dear Customers,
We regret to inform you that we have noticed a problem arising from some HDDs on the server. Because of this issue, it is possible tahta your websites may not be accessible. File system check is running on the problematic HDD.
During the following hours the procedure should be completed and the service back to normal.
Start Time: 9 am GMT
End Time: 10.45 am GMT
Thank you for your patience and understanding regarding this matter.
Best Regards,
Support Staff
Update: This problem is now solved.
Us.Cloudlogin.Co Mail Server Problem (Solved)
- Details
- Created on Monday, 08 July 2013 19:17 08 July 2013
Dear Customers,
We are currently experiencing a problem with one of the mail nodes, that is handling some of the customer accounts on the US.Cloudlogin.Co hosting server.
To be able to get this solved as fast as possible we have temporary disabled the mail service, including POP3, IMAP and SMTP access.
Start Time: 12:10 AM UTC/ 07:10 PM CDT
We apologize for the inconvenience that this issue may cause to you.
Thank you for your patience and understanding.
Best Regards,
Support Staff
Update: This problem is now solved.
uk.cloudlogin.co outage (Solved)
- Details
- Created on Wednesday, 03 July 2013 19:17 03 July 2013
Dear Customers,
The server is heavy loaded at the moment and it is not responding to http requests. Our administrators are working to resolve the issue as soon as possible.
Thank you for your understanding.
Start time: 8:20 AM UTC / 01:22 AM PST
End Time: 8:46 PM GMT /01:46 AM PST
Best Regards,
Support Staff
Update: This problem is now solved.
uk.cloudlogin.co (Solved)
- Details
- Created on Tuesday, 25 June 2013 19:17 25 June 2013
Dear Customers,
At the moment our administrators are performing an unexpected maintenance on uk.cloudlogin.co. All websites hosted on the server are not responding properly.
Start Time: 11:55 AM GMT / 07:55 AM PST
End Time: 3:02 PM GMT /11:2 AM PST
Thank you for your time and understanding regarding this matter.
Best Regards,
Support Staff
Update: This problem is now solved.
SupremeCenter300 Hosting Control Panel migration - Monday, June 24th (Solved)
- Details
- Created on Monday, 24 June 2013 19:17 24 June 2013
Dear Customers,
We would like to inform you about an upcoming maintenance on the server where your account is located on Monday, 24th of June, starting at 6 pm EST (Sydney Time).
This is related with the migration of the hosting control panel to a more powerful server with expected server downtime for about 1 hour. It is about the control panel only and the websites or mail services will not be affected. We will do our best to complete the procedure as fast as possible.
Thank you for your time and understanding regarding this matter.
Best Regards,
Support Staff
Update: This problem is now solved.