Dear Customers,

We are currently experiencing temporary connectivity problems on our servers located in the Australian data centre. All services handled by these servers are currently inaccessible.

Our system administrators are working closely with the data center technicians to solve this problem as quickly as possible.

Start time : 21:30 AEST
End time : 02:00 AEST

We apologize for the inconveniences that this issue may be causing to you!

Thank you for your time and understanding regarding this matter.

Kind Regards,
Web Hosting team

Update: This issue is now solved.

Dear Customers,

Our servers are being targeted for a DNS amplification attack, affecting the IP range 198.23.48.70-80.

Because of the scale of the attack, it is possible that other parts of our network may experience short outages as well.

Our system administrators are working closely with the data centre technicians to solve the problem as quickly as possible.

Start time: 04:00 PM UTC

We apologize for the inconveniences that this issue may be causing to you!

Thank you for your time and understanding regarding this matter.

Kind Regards,
Web Hosting team

Update: This issue is now solved.

Dear Customers,

We have experienced some troubles with the mail service in our USA data centre recently and as a result a hard drive replacement is now being performed . The expected downtime is around 30 minutes. We will post an update when the procedure is over.

In the meantime you will not be able to access your email accounts via webmail or mail client but please rest assured that there is no risk of data loss.

Our system administrators are working closely with the data centre technicians to complete the task as quickly as possible.

Start time: 09:00 AM UTC

We apologize for the inconveniences that this issue may be causing to you!

Thank you for your time and understanding regarding this matter.

Kind Regards,
Web Hosting team

Edit: Maintenance is postponed to 11:00 AM UTC.

Edit2: 11:00 AM UTC : Maintenance has begun. Mail server is not accessible at the moment. We will post an update once completed.

Update: This issue is now solved. Maintenance has been completed and the server is now running normally.

End Time: 12:00 PM UTC

Dear Customers,

We are currently experiencing a temporary overload on one of our mail servers located in US data centre, which has caused a slower performance and some connections timeouts. It is affecting POP3, IMAP and SMTP connections and it seems to be related to some abusive activity flooding the server.

Our system administrators are working closely with our data centre technicians to resolve this problem as quickly as possible.

Start time: 04:30 UTC

We apologize for the inconveniences that this issue may be causing to you!

Thank you for your time and understanding regarding this matter.

Kind Regards,
Web Hosting team

Update: This issue is now solved.