US Datacentre unscheduled maintenance (solved)
- Details
- Created on Thursday, 08 January 2015 05:57 08 January 2015
Dear Customers,
We would like to inform you there is currently an unscheduled server maintenance in our US Data Centre and some services may be unavailable.
Start time: 8:01 PM UTC / 12:01 PM PST
Our technicians are already working on getting this process performed as faster as possible and we will keep you updated.
We apologize for the inconveniences that this issue may be causing to you!
Thank you for your time and understanding regarding this matter.
Kind Regards,
Web Hosting team
Update: This issue is now solved.
MySQL Server Maintenance UK Data Centre (solved)
- Details
- Created on Wednesday, 31 December 2014 09:49 31 December 2014
Dear Customers,
We would like to inform you there is currently a maintenance on one of our MySQL servers in our UK Data Centre which should last around 30 to 40 minutes.
Start time: 5:59 pm UTC / 9:59 am PST
Our technicians are already working on getting this process performed as faster as possible and we will keep you updated.
We apologize for the inconveniences that this issue may be causing to you!
Thank you for your time and understanding regarding this matter.
Kind Regards,
Web Hosting team
Update: This issue is now solved.
DoS Attack to IP 198.23.48.158 (solved)
- Details
- Created on Wednesday, 17 December 2014 00:05 17 December 2014
Dear Customers,
One of our servers at the data center is a target of a massive flood attack right now. Affected IP address is 198.23.48.158, which is temporarily not accessible.
Our system administrators are working closely with our data centre technicians to solve this problem as soon as possible.
Start Time: 08:30 AM UTC
End Time 10:00 AM UTC
We apologize for the inconveniences that this issue may be causing to you!
Thank you for your time and understanding regarding this matter.
Kind Regards,
Web Hosting team
Update: This issue is now solved.
Mail Service Outage (solved)
- Details
- Created on Wednesday, 17 December 2014 00:04 17 December 2014
Dear Customers,
Two of our MX servers are a target of UDP flood attack which caused the IP addresses to be null routed temporarily. Unfortunately this will cause email services timeouts.
Our system administrators are working closely with our data centre technicians to solve this problem as soon as possible.
Start Time: 09:20 AM UTC
We apologize for the inconveniences that this issue may be causing to you!
Thank you for your time and understanding regarding this matter.
Kind Regards,
Web Hosting team
Update: MX records are now running but there is a huge queue of messages which is causing delays for the delivery of those messages. Our administrators are working on this topic as well, so it can be solved soon as well.
Update: This issue is now solved.
Massive Flood Attack (solved)
- Details
- Created on Tuesday, 16 December 2014 01:16 16 December 2014
Dear Customers,
One of our servers at the data center is a target of a massive flood attack right now.
Because of the scale of the attack, it is possible for other parts of our network to experience short outages as well.
Our system administrators are working closely with our data centre technicians to solve this problem as soon as possible.
Start Time: 04:00 PM UTC
End Time: 04:50 PM UTC
We apologize for the inconveniences that this issue may be causing to you!
Thank you for your time and understanding regarding this matter.
Kind Regards,
Web Hosting team
Update: This issue is now solved.
Massive Flood Attack (solved)
- Details
- Created on Friday, 12 December 2014 02:35 12 December 2014
Dear Customers,
One of our servers at the data center is a target of a massive flood attack right now.
Because of the scale of the attack, it is possible for other parts of our network to experience short outages as well.
Our system administrators are working closely with our data centre technicians to solve this problem as soon as possible.
Start Time: 05:20 PM UTC
We apologize for the inconveniences that this issue may be causing to you!
Thank you for your time and understanding regarding this matter.
Kind Regards,
Web Hosting team
Update: This issue is now solved.