Dear Customers,

The web is a huge, tightly knit ecosystem, which is constantly getting polluted by malicious users and algorithms. So, once launched online, each site becomes vulnerable to many negative influences.

To make sure your websites are prepared to meet the challenges of the polluted ecosystem, we have built up our platform around enhanced security.

Here is a list of the features and tools we have implemented on our shared hosting platform to help you stay safe online.

• ModSecurity anti-hack firewall

  The ModSecurity Apache module is a firewall that will effectively prevent most URL forgery or “brute force” attacks and forum spamming attempts targeted at your websites. By default, ModSecurity is enabled for all the websites in a hosting account, so it will automatically block all incoming requests that are flagged as insecure. Also, it is kept constantly updated in order to prevent all types of ‘up-to-date’ attacks. You can find ModSecurity in the Advanced section of the Control Panel.

• Website-based firewall

  Using our Outgoing Connections functionality, you can restrict the outgoing traffic from your site. It will prevent sensitive data leaking off a site to an external host. By default, all outgoing connections from a customer’s account are disabled. If, however, you want to allow external connections to certain IP addresses, you can do so from the Outgoing Connections section in the Control Panel.

• Anti-virus protection

  Our servers are equipped with a powerful security system to stop viruses, Trojans, worms and other malicious bugs aimed at disrupting your website and emails. All our servers are protected by a constantly running anti-virus software. Heavily modified by our sysadmins, our anti-virus software operates in the background – it does not affect server performance and effectively keeps viruses, Trojans, worms and other malicious bugs out of our servers.

• IP blocking

  With the help of the IP Blocking tool, you can prevent a malicious user or a script from attacking your site by blocking the IP address they are coming from. It allows you to easily deny a specific IP address access to your website or to a section of it. You can even block an entire range of IP addresses, because a hacker might use a dynamic IP from a certain network to attack your site. This tool is located in the Advanced section of the Control Panel.

• .htaccess generator

  From the .htaccess Manager in the Control Panel, you can easily control the behavior of the Apache web server. For instance, you can protect your website content with password-protected folders and IP-based authentication, enable hotlink protection for your images or CSS files, block different IP addresses from accessing your website and even block visitors that come from a particular site referrer. The .htaccess Manager is intuitively integrated into the Advanced section of the Control Panel.

• Data corruption protection

  Our platform relies on the ZFS file system, which has an inbuilt checksum functionality to ensure protection against silent data corruption. This way, if data gets corrupted on one of the disks in the RAID array, the system will be able to recognize the corrupted files and to recover the data from the unaffected disk. In the meantime, the EXT4 file system, which is used by most cPanel hosting providers today, does not have checksums and hence might mistake the healthy files as being corrupted and thus compromise the data on the healthy disk as well.

• Help with hacked sites

  We offer help with hacked sites within reasonable limits. When our technical support team receives a report of a hacked site, they first try to contact you and to provide advice on how the issue can be resolved in due time. If you are not experienced enough, our technicians then take the case in their hands.

• Daily data backups

  If, by any chance, your site contents get lost or compromised, you can easily restore them from the Control Panel. We offer browseable daily backups, which are executed 4 times a day, and which can be restored with a single mouse click at any moment. Also, our Dropbox backup option allows you to store a backup of your site and databases in your Dropbox account as well. The Browsable backups and the Dropbox backups are located in the File Manager.

• Last, but not least, we offer comprehensive Control Panel-integrated web statistics that will help you monitor your website traffic, so that you could quickly locate any possible malicious behaviour targeted at your site and take measures to block it in time.

Kind Regards,
Web Hosting team