Anti DDOS Protection Upgrade (solved)
- Details
- Created on Wednesday, 15 April 2015 08:06 15 April 2015
Dear Customers,
We are currently doing an upgrade on our network implementating a DDOS protection device. Because of this, some of our services may become unavailable while the upgrade is taking place.
Started at: 11:55 PM CEST
Finished at: 01:55 AM CEST
We apologize for the inconveniences that this issue may be causing to you!
Thank you for your time and understanding regarding this matter.
Kind Regards,
Web Hosting team
Update: This issue is now solved.
Flood Attack (solved)
- Details
- Created on Wednesday, 08 April 2015 22:01 08 April 2015
Dear Customers,
One of our servers in Finland is a target of a massive flood attack right now. Because of the scale of the attack, it is possible for some services to time out or some websites to become slow.
Our system administrators are working closely with our data centre technicians to resolve the problem as quickly as possible.
Start time: 3:18 AM UTC
We apologize for the inconveniences that this issue may be causing to you!
Thank you for your time and understanding regarding this matter.
Kind Regards,
Web Hosting team
Update: This issue is now solved.
Routing issue (solved)
- Details
- Created on Wednesday, 25 March 2015 23:18 25 March 2015
Dear Customers,
We are currently experiencing a routing issue with one of our datacentres. This may result on some website and control panel accessibility issues.
Our system administrators are working closely with our data centre technicians to resolve the problem as quickly as possible.
We do not currently have an expected time for its resolution.
We apologize for the inconveniences that this issue may be causing to you!
Thank you for your time and understanding regarding this matter.
Kind Regards,
Web Hosting team
Update: This issue is now solved.
UK DC network upgrade (solved)
- Details
- Created on Saturday, 14 March 2015 02:23 14 March 2015
Dear Customers,
We would like to inform you that we are currently upgrading our network equipment in the UK Data Centre. The upgrade involves the installation of additional hardware security devices.
For the next 30 minutes you may experience some connectivity issues with any UK based service. Within that time frame, there will be 10 minutes of complete inaccessibility.
Start: 3.20 pm UTC
End: 5.30 pm UTC
We apologize for the inconveniences that this issue may be causing to you!
Thank you for your time and understanding regarding this matter.
Kind Regards,
Web Hosting team
Update: This issue is now solved.
MySQL Server issue (solved)
- Details
- Created on Wednesday, 11 March 2015 08:32 11 March 2015
Dear Customers,
We are currently experiencing a problem with one of our mysql servers. This may cause problems with your websites due to databases access timeouts.
Currently we do not have an exact estimated time for this to be fixed.
Our technicians are already working on getting this solved as soon as possible and we will keep you updated.
We apologize for the inconveniences that this issue may be causing to you!
Thank you for your time and understanding regarding this matter.
Kind Regards,
Web Hosting team
Update: This issue is now solved.
Web Servers Timeout (solved)
- Details
- Created on Tuesday, 03 March 2015 11:39 03 March 2015
Dear Customers,
We would like to inform you that we are currently performing an unscheduled maintenance on our servers in our US Data Centre and some services may become temporarily unavailable.
Start time: 06:55 AM UTC / 12:55 AM CST
End time: 07:10 AM UTC / 01:10 AM CST
Our technicians are already working on getting this solved as soon as possible and we will keep you updated.
We apologize for the inconveniences that this issue may be causing to you!
Thank you for your time and understanding regarding this matter.
Kind Regards,
Web Hosting team
Update: This issue is now solved.
