Supremecenter Database Maintenance (solved)

Dear Customers,

We would like to inform you about an upcoming maintenance on some servers in our US Datacentre.

Start time: 3:58 PM UTC / 7:59 AM PST

Expected downtime: 20 minutes

We apologize for the inconveniences that this issue may be causing to you!

Thank you for your time and understanding regarding this matter.

Kind Regards,
Web Hosting team

Update: This issue is now solved.

Maintenance on web17.us.cloudlogin.co (solved)

Dear Customers,

We would like to inform you about an upcoming maintenance on some servers in the Chicago US Datacentre.

Start time: 4:50 pm UTC / 8:30 AM PST

Expected downtime: 15 Minutes

We apologize for the inconveniences that this issue may be causing to you!

Thank you for your time and understanding regarding this matter.

Kind Regards,
Web Hosting team

Update: This issue is now solved.

DDoS Attack to IP 162.210.97.71 (solved)

Dear Customers,

Our servers are a target of a DNS amplification attack which affects IP 162.210.97.71.

Because of the scale of the attack, it is possible for other parts of our network to experience short outages as well.

Our system administrators are working closely with our data centre technicians to solve this problem as soon as possible.

Start time: 07:00 AM UTC
End TIme: 08:00 AM UTC

We apologize for the inconveniences that this issue may be causing to you!

Thank you for your time and understanding regarding this matter.

Kind Regards,
Web Hosting team

Update: This issue is now solved.

Massive flood attack (solved)

Dear Customers,

Our servers and data center are a target of a massive flood attack right now.

Because of the scale of the attack, it is possible for other parts of our network to experience short outages as well.

Our system administrators are working closely with our data centre technicians to solve this problem as soon as possible.

We apologize for the inconveniences that this issue may be causing to you!

Thank you for your time and understanding regarding this matter.

Kind Regards,
Web Hosting team

Update: This issue is now solved.

Mail Server Queue (solved)

Dear Customers,

We are currently experiencing an unexpectedly high load on our mail server. This is generating a big queue that is delaying  the processing of both incoming and outgoing messages.

Our system administrators are working closely with our data center technicians to solve this problem as soon as possible.

Start time: 15:30 UTC

We apologize for the inconveniences that this issue may be causing to you!

Thank you for your time and understanding regarding this matter.

Kind Regards,
Mail Hosting team

Update: This issue is now solved.

DNS Flood Attack (solved)

Dear Customers,

Our servers are a target of a massive DNS flood attack right now.

Because of the scale of the attack, it is possible for other parts of our network to experience short outages as well.

Our system administrators are working closely with our data centre technicians to solve the problem as quickly as possible.

We apologize for the inconveniences that this issue may be causing to you!

Thank you for your time and understanding regarding this matter.

Kind Regards,
Web Hosting team

Update: This issue is now solved.

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