Dear Customers,
You can now take advantage of our free website migration services by opening a ticket from your Hepsia Control Panel indicating a website migration request and providing the details we will need to transfer the site over to our platform successfully.
To start the transfer process, you will need to log into the cPanel Control Panel on your old hosting account and follow this steps:
The FTP details include:
- FTP server, which is the default server host that we assigned to you at signup :
This is where the FTP server host is located in the Welcome email that we send to you:
- FTP username, which is your account username on the new server, also found in the Welcome mail:
- FTP password, which is your FTP password, featured right under the FTP username in the Welcome mail:
When the backup is complete, our support staff will be notified immediately by email and will start the migration for you straight away without any delay.
Kind Regards,
Web Hosting team