'Online Presence Solutions' guarantees 99.9% network uptime and server stability. This, however, does not refer to problems stemming from:
'Online Presence Solutions' guarantees 24/7 support available 365 days per year. Support is available via our online Contact Us form, via our phone lines and live chat, and the web hosting control panel integrated ticketing system. Each ticket is replied to within no more than 60 minutes after it has been opened.